If your items are damaged or broken please email email@example.com immediately and I am happy to issue a replacement. I do not do refunds.I do not accept returns.
As long as your order has not yet been shipped you can cancel it. E-mail me at firstname.lastname@example.org and I am happy to process your cancellation.
Is it normal for my soap/bath bomb/etc to change color?
Yes! Especially products containing vanilla which many of my products do. Vanilla may turn soaps and bath bombs brown over time.
I am happy to do custom orders.
I do not share your personal information with any other parties.
Shipping can vary. I no longer keep items in stock. Instead I make them to order as needed.So shipping can now take a week or so that way nothing is ever out of stock and you can buy it when you want it. This saves me from needing a place to store everything and also gives you fresher products.